Community Services

Community Services


AAQF Level V
Diploma of Community Services
CRICOS 108841F

Course Overview

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

Career Pathways

Employment options include a direct support worker in aged care, disability, home and community care or other direct care work in the community services industry with roles such as: Community Care Manager, Community Work, Coordinator, Case Coordinator, Coordinator of Volunteer Work , Team Leader, Family Services Coordinator.

Learning Outcomes

Understanding principles, building relationships, knowledge of legislation, assessing needs, providing support, promoting justice, implementing programs, addressing mental health, crisis intervention, and ethical considerations.

Study Pathways

CHC62015 Advanced Diploma of Community Sector Management or related courses in health care and community services.

Delivery Mode

Classroom based face-to-face, work placement and self-directed.

International Students Requirements:

Special Requirement:

Academic Entry Requirement:

RPL and Credit Transfer:

English Entry Requirement:

Recognised English Pathways for International Students

English Language Requirements

Successful completion of the following qualifications has been recognised as equivalent to the IELTS 6.0 overall score.
Where ELICOS courses, from other providers, only state the equivalence to the overall IELTS score, a minimum band score is not required.

Pearson Test of Academic English (PTE Academic)

Overall score of 50

Cambridge Certificate of English (CAE)

Overall score of 169

Occupational English Test (OET)

B for each test component


Language Support

We offer language support by providing tutorial classes under each qualification. English Language Intensive Courses for Overseas Student (ELICOS) program is also available to enhance International Students’ Academic English skills.

University Pathways

Studying with us is one of the easiest ways to gain entry to local and interstate universities. For students aspiring to graduate with a bachelor’s degree, we've established formal credit arrangements that can save you time and money.

Contact the Concord Institute Team

We hope you enjoy the course and keep in contact with us afterwards. If you’re having trouble finding work or work experience, we are always willing to help. When you get a job, let us know – we love to hear about our students’ successes!

If you have any questions, please feel free to contact us.

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